Q1: What file formats do you accept for product design?
A: We support STEP, IGES, DWG, DXF, SolidWorks, and Pro/E files. If you only have 2D drawings, our engineering team can convert them to 3D models for free.
Q2: What is the minimum order quantity (MOQ) for your services?
A: The MOQ varies by process: 10pcs for casting/stamping, 5pcs for precision machining, and 1 set for mold making. We also offer prototype services with no minimum quantity (starting from 1pc).
Q3: How long does it take to get a prototype and mass production?
A: Prototypes: 3-7 days (depending on complexity); Mass production: 15-45 days (including mold production if required). We can provide expedited services for urgent orders.
Q4: Do you offer surface treatment and assembly services?
A: Yes, we provide a full range of surface treatments (anodizing, plating, painting, etc.) and assembly services (fastening, welding, adhesive bonding) to deliver ready-to-use finished products.
Q5: How do you ensure product quality and traceability?
A: We implement a strict quality control system and each order comes with a detailed inspection report, including material composition, dimensional data, and performance test results.